YA FUNCIONA, VER ACTUALIZACIÓN DE COMENTARIOS

2026-01-09    -RENE HERNANDEZ CORRIPIO

ACTUALIZACIÓN 2/DIC/25 :Después de varias actualizaciones de software y retroalimentación de servicio al cliente ya ha estado funcionando bien la cerradura. La batería ha funcionado bien, y el puente de WIFI ya trabaja correctamente a distancia. El tiempo de cierre se ha podido extender, aunque al no tener sensor de cierre se seguirá cerrando sola sin importar si esta abierta, pero bueno, en resumen ya funciona.De inicio se ve práctica y buena. Antes tenía otra marca que por ser comprada por YALE dejo de funcionar en México. No compren YALE.En esta que parecía buena, esta llena de errores tontos.- No puede detectar la puerta abierta, se cierra sola y siempre pega el pasador.- El tiempo de cierre es mínimamente configurarle.- Segun abre por proximidad... si, lo hace lejos y al llegar a la cerradura ya esta cerrada de nuevo.- El adaptador WIF siempre esta en error. Lo dejas funcionando y al rato ya se desconecto otra vez.- La bateria una vez que se baja siempre marca que esta baja aunque las cambies.Es una pena, pudo ser buen producto. Lo único buen es que la lectura de huella funciona aceptablemente bien en la mayoría de las personas. La opción de traer llave mecánica lo salva a uno de sus propios errores.Compre tres cerraduras para sustituir las anteriores AUGUST que eran muy buenas hasta que la empresa la compró YALE y decidió que solo funcionaran en EEUU y Canadá, pero no en México. Absurda política.

Great product, excellent warranty support from Ultraloq

2026-01-17    -Wayne D.

So I purchased this about a year and a half ago, and ended up getting the V1 version of this hardware.My experience in setting it up, adding users, and then daily usage of the lock was all good, though I did have some trouble with the install - mainly because I'm not very handy. Some of the features on the app are not for me - like the geofencing options, just due to the nature of permeant work from home and the pandemic, but all of the features included make sense. I especially like that I can give someone temporary access to the home remotely, or link the device for smart home automation purposes.I did run into an issue with my original unit. The fingerprint scanner just quit on me one day, though all other features worked without issue. I reached out to support, following the warranty process, and they were extremely helpful. I first walked through all of the troubleshooting steps, and then we deemed it a defective fingerprint reader.Since the launch, there is now a V2 of the hardware, which is what I was replaced with. V2 addresses all of the shortcomings and challenges I ran into with the installation of the hardware, specifically notable a MUCH improved version of the cable that links the front interface to the main unit, and the backplate mount is much better. A really good company doesn't just launch and forget a product - they continue to upgrade and iterate it. It's great to see Ultraloq is invested in their products and have made some enhancements in the one year since I bought it.I will certainly look at Ultraloq for more products in the future based on my experience, and I would recommend them to any family/friends based on my experiences.

Works well, looks great and excellent customer service.

2026-01-26    -KAK

This lock is installed on our south facing main front entry door so receives a lot of use and a lot of heat from the sun every day. I mention this because after 10 months the deadbolt would not slide in and out smoothly. Perhaps too many grandkids closing the door while the bolt was in the closed position and the bolt got slightly bent. But not a problem as I contacted Ultra Lock and a replacement bolt was sent right away and I replaced it and works perfectly now. Some great features include being able to turn on or off or set the timing of the bolt closure especially if there is a lot of in and out activity. I found the fingerprint access and code is excellent and works well for the younger generation but for me being in my 60’s I think I have worn my fingerprints too much as it only works occasionally for me. I also like the setting to unlock the door as my wife and I drive up our driveway and then lock’s back up after we have been home for a set period of time. At night we never have to worry that we forgot to lock the door. The lock was easy to install and was a replacement for an older manual system and my wife really likes the look of the new Ultra Lock. I also like we can remotely control and check that our door is locked when we are away.

Very good lock

2026-01-20    -Nougzi

It is a good lock and it has a good app to manage it remotely. I am very happy with it overall, however the battery does have some issues.

Works well, looks great and excellent customer service.

2026-01-05    -KAK

This lock is installed on our south facing main front entry door so receives a lot of use and a lot of heat from the sun every day. I mention this because after 10 months the deadbolt would not slide in and out smoothly. Perhaps too many grandkids closing the door while the bolt was in the closed position and the bolt got slightly bent. But not a problem as I contacted Ultra Lock and a replacement bolt was sent right away and I replaced it and works perfectly now. Some great features include being able to turn on or off or set the timing of the bolt closure especially if there is a lot of in and out activity. I found the fingerprint access and code is excellent and works well for the younger generation but for me being in my 60’s I think I have worn my fingerprints too much as it only works occasionally for me. I also like the setting to unlock the door as my wife and I drive up our driveway and then lock’s back up after we have been home for a set period of time. At night we never have to worry that we forgot to lock the door. The lock was easy to install and was a replacement for an older manual system and my wife really likes the look of the new Ultra Lock. I also like we can remotely control and check that our door is locked when we are away.

Very good lock

2026-02-20    -Nougzi

It is a good lock and it has a good app to manage it remotely. I am very happy with it overall, however the battery does have some issues.

YA FUNCIONA, VER ACTUALIZACIÓN DE COMENTARIOS

2026-03-06    -RENE HERNANDEZ CORRIPIO

ACTUALIZACIÓN 2/DIC/25 :Después de varias actualizaciones de software y retroalimentación de servicio al cliente ya ha estado funcionando bien la cerradura. La batería ha funcionado bien, y el puente de WIFI ya trabaja correctamente a distancia. El tiempo de cierre se ha podido extender, aunque al no tener sensor de cierre se seguirá cerrando sola sin importar si esta abierta, pero bueno, en resumen ya funciona.De inicio se ve práctica y buena. Antes tenía otra marca que por ser comprada por YALE dejo de funcionar en México. No compren YALE.En esta que parecía buena, esta llena de errores tontos.- No puede detectar la puerta abierta, se cierra sola y siempre pega el pasador.- El tiempo de cierre es mínimamente configurarle.- Segun abre por proximidad... si, lo hace lejos y al llegar a la cerradura ya esta cerrada de nuevo.- El adaptador WIF siempre esta en error. Lo dejas funcionando y al rato ya se desconecto otra vez.- La bateria una vez que se baja siempre marca que esta baja aunque las cambies.Es una pena, pudo ser buen producto. Lo único buen es que la lectura de huella funciona aceptablemente bien en la mayoría de las personas. La opción de traer llave mecánica lo salva a uno de sus propios errores.Compre tres cerraduras para sustituir las anteriores AUGUST que eran muy buenas hasta que la empresa la compró YALE y decidió que solo funcionaran en EEUU y Canadá, pero no en México. Absurda política.

5.0 out of 5 stars A great improvement over the Schlage smartlock zwave version

2026-03-07    -Alex.

This is a great little smart lock. My only issue with it was with the installation, as for whatever reason if the bolt does not go all the way you get a doorlock jammed error, and the remote functions of the door are halted until it gets "unjammed".Basically you need to make sure your the hole in the door frame has at least 1" depth or you will keep getting the door jammed error message and will be only able to open the door locally. Not only that but while the door is the jammed state you keep getting an annoying beep that will make you fix the thing really fast.With the bad stated, all other functions are really nice. You can add users remotely and provide them access with a code or through the app, which is very neat. Those users can be main users or temporary ones. The main users will have access 24/7, while with the temporary ones you can assign particular times at which they are allowed to open the door. Very nice.The title of this review makes a reference to the Schlage smart doorlock because I bought one of those a few years ago, and while it served me well, it doesn't come close to the features of this unit. For once, you cannot add users remotely. Actually, there are actually no users in my version of that doorlock. You simply provide codes and cannot eliminate access to those codes as you wish, which leaves that smart doorlock with way fewer use cases than this UltraLock.Connecting to the wifi dongle was fast and I made sure to create a Wifi network with 2.4Ghz only. I was once a network engineer (I actually wrote that I am a network engineer and went back and used the past tense because it's been a while since I was in that profession) but I am quite sure mostly any apt technology user will be able to install it.The physical installation is as easy as any other traditional, non-smart door lock. If you can manage to install a doorlock you will be able to install this one because it is the same.As for usability and functionality, The users haven’t had any complaints. My mother and sister bought units for them because they liked this so much.Some reviewers have mentioned issues with the fingerprint reader. Often I have to put my finger twice before it recognizes it. Nothing more. For me, it works perfectly as moving the finger a bit is nothing to me, because the doorlock lets you know immediately that it failed to recognize the fingerprint and you immediately are allowed to put the finger again for a second read that almost always final.Before I was able to setup my fingerprints at my mother's house I used the app to open the door and it was also a breeze. Work perfectly, no problems at all. The firgerprint is faster and more convenient obviously and will be the preferred option for those users with unrestricted access to the house.You can also set passcodes to users and there is a neat functionality that adds security and it is that you can type phantom numbers in the code and the doorlock picks the correct numbers and authorizes access. When I say phantom numbers is that if for instance your access code is 12345, you can type xxx12345yyy (with xxx and yyy being any 0 to 9 digits) and the doorlock will recognize the proper access code and will open. This is useful and a very good security practice as peakers and potential intruders will have a harder time figuring out your passcode, as would those potential intruders trying to figure out your codes based on the wear of the buttons (the most used numbers are likely to show more wear than those not used).What else? I think this it. As you can see, the product is not perfect but it is close, and it doesn’t warrant to deduct a star because it is way better than a 4 out of 5 stars product. If I could give the product a 4.8 stars rating, a solid 95.Highest recommendation as you will be able to let people in to your house from anywhere, and will also be able to stop allowing them to come in. This is golden to those with homes or apartments being rented for short term stays and those living alone who need to grant access to personnel for whatever reason. Only being able to add users and give them specific times to get in is just way too cool of a feature. Great job.

Fechadura ultraloq porta aluminio

2026-01-02    -Anderson Pancheniak

Produto de qualidade atendeu todas as expectativas, experiência de compra satisfatória mesmo sendo produto internacional, apenas a instalação no meu caso porta de alumínio requer um profissional qualificado

5.0 out of 5 stars A great improvement over the Schlage smartlock zwave version

2026-01-16    -Alex.

This is a great little smart lock. My only issue with it was with the installation, as for whatever reason if the bolt does not go all the way you get a doorlock jammed error, and the remote functions of the door are halted until it gets "unjammed".Basically you need to make sure your the hole in the door frame has at least 1" depth or you will keep getting the door jammed error message and will be only able to open the door locally. Not only that but while the door is the jammed state you keep getting an annoying beep that will make you fix the thing really fast.With the bad stated, all other functions are really nice. You can add users remotely and provide them access with a code or through the app, which is very neat. Those users can be main users or temporary ones. The main users will have access 24/7, while with the temporary ones you can assign particular times at which they are allowed to open the door. Very nice.The title of this review makes a reference to the Schlage smart doorlock because I bought one of those a few years ago, and while it served me well, it doesn't come close to the features of this unit. For once, you cannot add users remotely. Actually, there are actually no users in my version of that doorlock. You simply provide codes and cannot eliminate access to those codes as you wish, which leaves that smart doorlock with way fewer use cases than this UltraLock.Connecting to the wifi dongle was fast and I made sure to create a Wifi network with 2.4Ghz only. I was once a network engineer (I actually wrote that I am a network engineer and went back and used the past tense because it's been a while since I was in that profession) but I am quite sure mostly any apt technology user will be able to install it.The physical installation is as easy as any other traditional, non-smart door lock. If you can manage to install a doorlock you will be able to install this one because it is the same.As for usability and functionality, The users haven’t had any complaints. My mother and sister bought units for them because they liked this so much.Some reviewers have mentioned issues with the fingerprint reader. Often I have to put my finger twice before it recognizes it. Nothing more. For me, it works perfectly as moving the finger a bit is nothing to me, because the doorlock lets you know immediately that it failed to recognize the fingerprint and you immediately are allowed to put the finger again for a second read that almost always final.Before I was able to setup my fingerprints at my mother's house I used the app to open the door and it was also a breeze. Work perfectly, no problems at all. The firgerprint is faster and more convenient obviously and will be the preferred option for those users with unrestricted access to the house.You can also set passcodes to users and there is a neat functionality that adds security and it is that you can type phantom numbers in the code and the doorlock picks the correct numbers and authorizes access. When I say phantom numbers is that if for instance your access code is 12345, you can type xxx12345yyy (with xxx and yyy being any 0 to 9 digits) and the doorlock will recognize the proper access code and will open. This is useful and a very good security practice as peakers and potential intruders will have a harder time figuring out your passcode, as would those potential intruders trying to figure out your codes based on the wear of the buttons (the most used numbers are likely to show more wear than those not used).What else? I think this it. As you can see, the product is not perfect but it is close, and it doesn’t warrant to deduct a star because it is way better than a 4 out of 5 stars product. If I could give the product a 4.8 stars rating, a solid 95.Highest recommendation as you will be able to let people in to your house from anywhere, and will also be able to stop allowing them to come in. This is golden to those with homes or apartments being rented for short term stays and those living alone who need to grant access to personnel for whatever reason. Only being able to add users and give them specific times to get in is just way too cool of a feature. Great job.