3.0 out of 5 stars Constantly drops wifi

2025-12-24    -the dude

Worked well for first few months. Then would constantly drop wifi, need to be unplugged and plugged back into reconnect.Sent a replacement by company. Same issue after a few months.Dont even bother to use it any more

5.0 out of 5 stars Awesome little device! Great customer service!!!

2026-02-26    -Keith Morneault

This product is amazing! Super easy to set up and simple yet powerful and effective interface. It does it’s job so we’ll that i was bummed when it stopped working after 9 months and several alerts and power outages (we lose power a lot at the camp) . Sent them an email on a Sunday with the hopes of a warranty claim. Low and behold I got a response within minutes and a new one was on its way. Can’t say enough nice things about Watchdog product and company .

4.0 out of 5 stars Works ok but random water detection alerts - UPDATED

2026-02-04    -Mark C. Jones

I had no problem setting up the product and installing but I had to turn water detection off because it would intermittently flag water detected and then immediately flag the problem was solved. I have the magnetic water monitor near a water drain which is dry but I wonder if it is just too sensitive. I will move it to another location and see if the problem goes away.Updated - 12/23 Customer service from the company reached out to me and are sending a replacement product. I have increased to 4 stars for great customer service and if the new device works correctly will increase to 5 stars.

5.0 out of 5 stars Update! Please read.

2026-01-02    -tony

Edit. I am leaving my original review here, because this doesn’t really make sense without it.After I posted my dismal review of the customer service of the second party seller, a representative of the manufacturer reached out to me, and gave me a full refund – followed by a free replacement unit. I believe that the problems all stemmed from the second party seller - thankfully the manufacturer made it right. Like I said in my less-than-favorable review, the device worked well, but then stopped working. Anyone that’s ever manufactured or worked on electronics knows that that’s always a possibility. I am now a happy camper and my basement is protected.(This is my original review below. I was initially unable to reach Customer Service via the seller, but the manufacture took care of me.)***This thing was easy to set up, and it worked like a champ … But only for the first month and a half. Then I was ghosted by the second party seller, and even filed a complaint with Amazon, all to no avail.The device started messaging me on my phone and sending emails about every 15 minutes that it was disconnected, followed by another text or email that it was reconnecting. As many as 50 times a day. It is beyond frustrating. Eventually, I unplugged it and disconnected it from my home Wi-Fi. It is horrible and the customer service is even worse than that.Buyer beware.

5.0 out of 5 stars Reliable monitor and friendly support if needed!

2026-02-13    -Cosmo

It took me buying three different monitors to arrive at settling on the Watchdog. No extra connection to pay for, no subscription, works reliably through your Wi-Fi, and very simple. I found others to be unreliable in terms of data and wasn’t interested in spending any extra money on another “box“ to connect to the Internet.The Watchdog is affordable, very easy to calibrate if the temperature reading is a little off. I discovered this happens frequently from the original manufacturer, no matter which device you buy, and you have to adjust it a bit to your house temperature. Once done, it’s very reliable.I also got an alert very quickly when it couldn’t connect to my modem when I was away. It turned out that my modem needed a reboot and nothing was connecting to it. But it alerted me to call a friend and make sure the power had not gone down thus causing frozen pipes, etc. And they got my Internet running very easily again by rebooting the modem. The Watchdog immediately connected without any extra fuss, and started working. I wouldn’t have known this without the monitor.I recommended highly and the support you get is quick, helpful and friendly!

5.0 out of 5 stars Update! Please read.

2026-02-01    -tony

Edit. I am leaving my original review here, because this doesn’t really make sense without it.After I posted my dismal review of the customer service of the second party seller, a representative of the manufacturer reached out to me, and gave me a full refund – followed by a free replacement unit. I believe that the problems all stemmed from the second party seller - thankfully the manufacturer made it right. Like I said in my less-than-favorable review, the device worked well, but then stopped working. Anyone that’s ever manufactured or worked on electronics knows that that’s always a possibility. I am now a happy camper and my basement is protected.(This is my original review below. I was initially unable to reach Customer Service via the seller, but the manufacture took care of me.)***This thing was easy to set up, and it worked like a champ … But only for the first month and a half. Then I was ghosted by the second party seller, and even filed a complaint with Amazon, all to no avail.The device started messaging me on my phone and sending emails about every 15 minutes that it was disconnected, followed by another text or email that it was reconnecting. As many as 50 times a day. It is beyond frustrating. Eventually, I unplugged it and disconnected it from my home Wi-Fi. It is horrible and the customer service is even worse than that.Buyer beware.

3.0 out of 5 stars Constantly drops wifi

2026-01-13    -the dude

Worked well for first few months. Then would constantly drop wifi, need to be unplugged and plugged back into reconnect.Sent a replacement by company. Same issue after a few months.Dont even bother to use it any more

5.0 out of 5 stars Awesome little device! Great customer service!!!

2025-12-25    -Keith Morneault

This product is amazing! Super easy to set up and simple yet powerful and effective interface. It does it’s job so we’ll that i was bummed when it stopped working after 9 months and several alerts and power outages (we lose power a lot at the camp) . Sent them an email on a Sunday with the hopes of a warranty claim. Low and behold I got a response within minutes and a new one was on its way. Can’t say enough nice things about Watchdog product and company .

5.0 out of 5 stars seems to work well

2026-02-26    -J C Hardwood

I bought this to help monitor my FL condo when I'm not there after I had a problem with my AC. This simple device seems to do a good job. I like that it reports both temp and humidity and with the web interface it's easy to see what's going on from my phone or PC. The detection of power outages (which is really just an indication that wifi isn't working for whatever reason) and water is a nice bonus. Setup was easy imo and as long as you have good wifi/internet service I think this is a good product to get if you want to monitor a remote location. Overall I recommend this product and I'm thinking I may get another one for my other place.

5.0 out of 5 stars Super simple, flexible options, just about perfect

2026-02-15    -ChuckM

This super simple device does what it’s supposed to do perfectly. Monitors air temp, humidity, and the presence of water using your wifi system. Can send alerts by email, text, audible alarm, or all three. I bought five for mechanical room, detached garage, second home, etc. Wherever freezing pipes or water leaks or malfunctioning a/c would be a problem. Also, runs on 120v ac house power so no annoying batteries to change.It doesn’t have an app - you go to their simple website to set up the device, and also doesn’t have any sort of monthly fees. As far as I’m concerned it’s just about perfect.