3.0 out of 5 stars Bought two, only one worked on plugging in

2026-02-28    -Timber

Ordered two. One has worked very well for 5 months, the other either had some initialization issue or dead faceplate where it didn't work out of the box. Long story short, UPS drops off but can't pick up. Amazon was great with getting Maersk to pickup but it was a huge inconvenience. If your system can go down to a 1000w UPS, do that and just get a second one if need be. That said, if you need 1500-3000w, this is definitely not bad once you get it in place and survive the initial boot up. Switches on flawlessly even during loads over 1000w. Still haven't tried the software.

5.0 out of 5 stars Works no rusting

2026-02-17    -Jane

Makes my small UPS units seem weak. Drop the money and step up.

Excellent quality

2026-01-01    -Terran Goertzen

simple to install and use, no complaints

1.0 out of 5 stars If you want your equipment to be destroyed then this is the brand for you

2026-02-10    -Silver Cymbal

Do not trust this brand. There rack mount system nearly destroyed my NAS with power "flickering" - Repeated attempts to resolve the issue went no where. These guys are NOT APC. They are an off brand marketing themselves as reliable. The failures there gear caused me are unacceptable as was their "warranty" support. Horrible.

Solid unit

2026-03-01    -Delroy

Only 4 stars as the price is high, but what is not these days. I selected the PR series as they are more efficient units. 1500VA/1500W versus 1500VA/1000W. Strong solid build. Did not come with rackmount kit like the RTXL model. Removing the battery pack makes it much easier to handle when installing the unit. Have no complaints about the unit.

Excellent quality

2026-02-04    -Terran Goertzen

simple to install and use, no complaints

Solid unit

2025-12-24    -Delroy

Only 4 stars as the price is high, but what is not these days. I selected the PR series as they are more efficient units. 1500VA/1500W versus 1500VA/1000W. Strong solid build. Did not come with rackmount kit like the RTXL model. Removing the battery pack makes it much easier to handle when installing the unit. Have no complaints about the unit.

1.0 out of 5 stars If you want your equipment to be destroyed then this is the brand for you

2026-01-09    -Silver Cymbal

Do not trust this brand. There rack mount system nearly destroyed my NAS with power "flickering" - Repeated attempts to resolve the issue went no where. These guys are NOT APC. They are an off brand marketing themselves as reliable. The failures there gear caused me are unacceptable as was their "warranty" support. Horrible.

5.0 out of 5 stars Great product

2026-02-09    -peterg

Always satisfied with the Cyberpower product line. I have purchased many of these for different people.

5.0 out of 5 stars Great product

2026-01-16    -peterg

Always satisfied with the Cyberpower product line. I have purchased many of these for different people.