5.0 out of 5 stars Game Changer

2026-02-28    -Chris Kelly

I have literally feel in love with this gateway! After purchasing the lock, I read up to figure out how I could lock and unlock our door from anywhere I have cell phone reception. This has made it to where I can be at my office 30 minutes away from my house and be able to unlock and lock my door when needed. I even get messages of when my door is locked and unlocked, so now I know what someone is up to! I would highly recommend this gateway to anyone with keyless entry door lock. It is easy to start with the lock that we purchased and takes a C-style charger, which helped us a lot. We lost the C-style cable it came with, but being an android family we have them laying around everywhere!Currently we use the gateway with our keyless entry lock on our bedroom door, and to this date we have not had any complaints at all! It was easy to incorporate with the system we bought and only took a few minutes once it was plugged in!

5.0 out of 5 stars Solid connection

2026-02-07    -Mark

I've been using this for almost a year now. Connected to my Smonet smart lock. Very happy with this in addition to the lock as now I can set up codes and let people in remotely. Plus, I get notifications now. There is an annoying bright blue light on the hub but I just covered it in a strip of painters tape to dull it down.

5.0 out of 5 stars WORTH THE PURCHASE!

2025-12-23    -Amazon Customer

I haven't had any issues with this gateway and have been using it for over a year!

Safe, Secure & Reliable - even in winter

2026-01-14    -Derek K.

I purchased this about a year ago, I live in Toronto Canada and I was amazed not only how easy this was to install but how responsive it was when using it. It looks good, has many options for entry (FOB, code, key and best of all the fingerprint) I even had friends test the finger print to see how secure it was and it never failed. I would absolutely recommend tis product to anyone looking for a smart door lock. GREAT BUY!

Will not stay Online

2026-02-08    -Zane

Gateway randomly goes offline....then goes back online, sometimes after hours of being offline. Support wasn't of much help-they suggested it is because gateway needs 2.4G, not 5G. My router supports both, so that is not the issue. returned it and accompanying Smonet lock for refund.

1.0 out of 5 stars Save your money seriously!

2026-01-28    -Ivy

Does not connect. Reached out to customer support when I first purchased it and never received help. Garbage! Don’t bother with anything this company makes seriously - I also bought the door lock and less than 6 months later and I cannot access anything on the app

Great lock.

2026-01-12    -Jason Maynard

Took me a few times before getting it installed right, but once I did it works great! The metal pin on the keyboard side needs to be completely turned counter clockwise before passing it through the door hole and into the back part. If not done, the door will not unlock...

3.0 out of 5 stars Not a reliable purchase

2026-02-17    -Regular Customer

The first gateway purchased for a smonet lock worked great. I can open that lock from anywhere remotely.Purchased a second lock with gateway for another premises, my luck ran out. It just never worked, The gateway is located close to the lock and the modem as well but can never seem to connect. Can't open door remotely, so useless purchase. No guarantee that this product is going to work but if it does, it works great.

A nice addition to my Smonet smart lock

2026-01-11    -Peter

I recently purchased a Smonet smart lock and am very happy with it. My only real complaint with it was that it could only be accessed by Bluetooth meaning that I couldn't control it remotely. The solution was the G2 gateway. This is a small box that pairs with the smart lock so that it can be accessed anywhere using the Smonet Next Lock app. I originally had difficulty getting the gateway to work reliably with it going offline/online every day. However, thanks to excellent help from Smonet tech support I was able to resolve the issues I was experiencing and it is working fine now. If anyone is considering this addition to their smart lock, you will probably need to purchase a small secondary router or extender that is configured to broadcast only in 2.4Ghz. Like many products on the market today, the G2 gateway doesn't work with 5Ghz routers or even routers that operate in dual band 2.4/5 mode. I purchased a small travel router and mounted it alongside the G2 gateway and the gateway is now rock solid.

Working great

2026-02-08    -Jman

Easy install plug and play I can manage my lock from any where. I like the idea of I now know when my kids or ex wife unlock the door !! I still can’t keep her out of my house ☹️